Problems upgrading Ranger for Panini MVX

[wcoleman]

After updating Ranger for the Panini MVX Ranger reports an error:

The Transport is dead.
Ranger could not establish a connection to the scanner.

[wcoleman]

Note: These instructions are only for Ranger v2.  If you find MultiDemo (a Panini sample application) installed on the computer this indicates that more recent Panini drivers are installed.  These drivers are not compatible with Ranger v2 and must be uninstalled before performing the following instructions.  To uninstall the more recent Panini drivers run the uninstaller located in the add/remove programs app.  Look for "Panini n.n.n Universal Installer" where "n" is some number.  If you desire to use the more recent Panini drivers you will need to update to Ranger v4.  The instructions below should not be used for Ranger v4


According to Panini support, their 2.x installer needs to run at least a couple of times to clear up some registry settings.
The Panini 2.x installer should be located in the following folder:
 C:\Program Files\Silver Bullet Technology\Ranger\MVX\API Files\driver
In that folder is a file called Setup.exe

In more recent releases of Ranger you may find that the folders below exist. In this case, run the installer (setup.exe) in both paths as described below. Install both the drivers even if only one of the scanners is being used.
 C:\Program Files\Silver Bullet Technology\Ranger\VisionX\API Files\MvxVxDriver\setup.exe
 C:\Program Files\Silver Bullet Technology\Ranger\VisionX\API Files\IDealDriver\setup.exe

When invoked, the Setup.exe installer responds based on what it finds already installed. It may prompt you to remove a prior installation or it may just progress as a normal install.

According to Panini you should run the installer repeatedly at least until you have completed one full cycle of remove, then reinstall. That one complete cycle should be sufficient to straighten things out.

Ranger^® - The universal check scanner interface
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