Why is my Excella scanner reporting “TranportIsDead” in Ranger?

Started by Erik Wesemann, June 17, 2009, 10:35:29 AM

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Erik Wesemann

Please make sure that you have run the "ExcellaUsbConfig" application. This application can be found in
[Start->All Programs->Silver Bullet Technology->Ranger for Excella->ExcellaUsbConfig].


    1. Select "Refresh Network Connections"
    2. Select "Search"
       Note the connection type displayed. This should match the section below.
    3. Select "Apply"
    4. Select "OK" in the new window.




Make sure the ExcellaOpions.ini file shows following:

 For USB connection:

[Device]
DeviceName = EXCELLA_USB
  or
DeviceName = STX_USB


 For Ethernet connection:

[Device]
DeviceName = EXCELLA_ETHER
  or
DeviceName = STX_ETHER



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