How do I capture and send an internet browser's log to support?

[zbuffett]

Here are the steps to capture and send a browser console log to Silver Bullet technical support.

Start console logging:

1.  Open the Developer Tools for your browser.
     (Access it through Options>Tools)
       or
     (Press F12)
       or
     (Right-Click and select 'Inspect' or 'Inspect Element')
2.  Select the 'Console' tab.
3.  Ensure that Ranger Remote is started.
4.  Start the Ranger Remote-based application.
5.  Reproduce the issue/behavior in question.

Steps to send a log to Silver Bullet:

1.  Copy the output from the Console and paste into a file.
2.  Save the log file (please do not use a .txt extension).
3.  Send an email to support@sbullet.com that includes:
    a.  Name, company, location*
    b.  Ranger Remote log file saved above*
    c.  Detailed description of the issue*
    d.  Which Ranger Remote call is not working as documented
    e.  Describe the physical situation that led to the problem
    f.  GenericOptions.ini and <driver>Options.ini


Also see:

How do I capture and send a Ranger Remote log to technical support?

Ranger^® - The universal check scanner interface
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