How can I export my Silver Bullet Technology registry entry?

[fpalmasani]

During debugging and investigation of Ranger issues, it may be necessary for Silver Bullet Technical Suppport to analyze the Silver Bullet Technology registry entry for more information.

To properly export the entire Silver Bullet Technology registry entry:

1. Open the Run Command dialog by pressing the Windows Key + R
     or
   Search "Run" in the Start Menu

2. In the Run Command dialog, type in "regedit" and click OK

3. You may be prompted by Windows to allow the registry editor to make changes; click Yes

4. On the left hand side of the screen, there will be a "Tree" menu.
   
   In that tree, look for:
   32 bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\Silver Bullet Technology\
     or
   64 bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Silver Bullet Technology\

5. Right-Click the "Silver Bullet Technology" folder > Export

6. Save the export out as a text file (example: Reg.txt)

7. Send the text file to Silver Bullet Technical Support (support@sbullet.com)

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